VITA Services Create Financial Stability


Volunteer Income Tax Assistance (VITA) Services Create a Path for Financial Stability

Many in our community are walking a financial tightrope, and Metro United Way helps broaden that tightrope into a path by making it less likely that people will fall. The work that Metro United Way does to increase financial stability has benefits that ripple throughout our community.

In 2001, Metro United Way joined with the Annie E. Casey Foundation and several local partners to launch the Louisville Asset Building Coalition (LABC) to help hard working families capitalize on the Earned Income Tax Credit (EITC) and other tax credits they are eligible for. LABC works with the IRS and a program called Volunteer Income Tax Assistance to provide free income tax preparation for families with household incomes up to $55,000. Outside of Jefferson County, partners like HJW Career and Financial Literacy Institute (Shelby and Oldham) also provide free tax services, as well as other organizations serving Southern Indiana, all of which are accessible by calling 2-1-1.


Since launching, Volunteer Income Tax Assistance (VITA) services have...

  • Served 119,513 tax filers with the help of hundreds of volunteers
  • Helped return $170.7 million in tax refunds, $65.1 million in the form of the EITC
  • Provided these services free of charge, saving filers an estimated $24.9 million
  • Connected filers to bank accounts and other services to help them build financial assets


For more information or to find a list of specific tax locations, call Metro United Way's 2-1-1 help referral service or visit and click on the Free Local Tax Assistance tab.


Metro United Way